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Have you ever been plowed over by a Tank at work?
Do Whiners just drive you nuts?
Does a Know-it-All push your buttons?
Effective communication is the key to achieving powerful results
in the most demanding situations. This 3-part series gives
you concrete strategies for dealing effectively with these
three types of difficult people.
Your
behavior style influences how you communicate and interact
with others. It has an impact on your first impressions and
long-term relationships. By understanding your own behavior
style and the styles of others, you can improve relationships,
communicate more effectively, and achieve more powerful results.
Each style has unique characteristics and different views
on competency, level of detail, human connection, problem-solving,
risk, work environment, confrontation and more. When we measure
others by our own "style yardstick", we often set
both sides up to fail.
Transitions
For Life offers this 3-part teleforum series
to educate and shift perspectives. Participants are encouraged
to provide examples of their own challenges with Tanks, Whiners
and Know-it-All's.
Participants
learn tools for assessing these behavior styles and gain a
working knowledge of them to take into the real world. Participants
gain confidence in their ability to create more cooperative
and productive relationships, and avoid costly misunderstandings
and unnecessary conflict.
What topics are covered in the teleforum?
Each
week we will cover one of these challenging styles in depth.
Participants are encouraged to bring their specific situations
to the call, where the entire group benefits from the coaching.
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Learn how to recognize each type and what drives them to
behave this way.
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Find out which approaches don’t work and which can
make the problem worse!
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Discover specific step-by-step strategies that convert these
difficult people into powerful partners (or at least less
irritating ones!).
Who
should attend?
- Leaders
who want to create a cohesive team from
diverse individuals.
- High performance teams who want to deal effectively with even the most
difficult customers.
- Professionals
who want to improve their communication skills and business
relationships.
Groups can be from 5 to 12 participants for the same low, inclusive price. These discovery learning sessions are conducted via group conference call by a highly experienced executive coach and communication specialist.
Join
us as we explore the challenge of dealing with difficult people!
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